Platform connecting property managers, homeowners associations, and neighbors. Present in Argentina, Colombia, and Mexico, backed by Newtopia Ventures to drive its expansion in Latin America.
Designing a consistent experience for administrators, neighbors, and buildings across three countries, transforming property management from the desktop to the pocket.
Product Ecosystem
Three integrated platforms working in harmony to modernize property management from every angle
Web Platform
The heart of ConsorcioAbierto—a powerful web platform where administrators centralize operations, automate workflows, and gain real-time visibility across all properties.
Mobile App
Manage properties on the go. Access key information, respond to neighbors, and handle critical tasks from anywhere..
Mobile App
Empowering neighbors with autonomy. A clear channel for residents to manage their property needs independently.
Complete management system: liquidations, accounting, automated workflows, and mass communication tools.
Property management on the go: delinquency monitoring, payment approvals, and instant announcements.
Self-service for residents: expense payments, amenity reservations, claims tracking, and digital voting.
Create a system that adapts to the specificities of each country and the unique needs of each user type.
Redesign the webapp without affecting daily operations, minimizing the learning curve for administrators.
By improving the neighbor app, we seek to enhance the user experience and bring them closer to administrators, reducing friction.
Design the administrator app by understanding their daily routine and translating desktop functionalities into a useful mobile format on the ground.
Analysis of 100+ tickets. 34% were navigation issues
Aligning React migration with UX priorities
Expansion to Chile/Mexico + support reduction
Usability audit and inconsistencies
12 current administrators + 8 in target markets
Heavy users as process partners
4 critical problems identified
Continuous feedback system established
Prioritization of actionable information
From 47 items to 8 groups (card sorting)
Figma validation with users
Component library easy to develop
Gradual React migration aligned with UX
2 mobile applications launched
Documented design system
★ 4.7 rating, Top 20 productivity apps in
4.7★
Rating App Store
51.6k
Reviews
iOS + Android
Latam Presence
The support team had insights into aggregated patterns that no individual user could provide.
In established B2B products, gradual changes generate less friction and allow for learning along the way.
They didn't just provide feedback; they became champions of the changes to more resistant users.
The best decisions emerged when Design, Tech, Support, and Business were in the same conversation.